Privacy policy
Last updated: May 3, 2026
MARCOELLA PARIS operates this website and online store through Shopify. By accessing our website or purchasing from us, you agree to the terms, conditions, and policies outlined below.
Products sold through MARCOELLA PARIS are made-to-order and may be manufactured and fulfilled through trusted third-party production partners, including Tapstitch.
ORDERS
All orders are subject to acceptance and availability. Once an order enters production, it cannot be modified or canceled. Please carefully review your order details, sizing, shipping address, and contact information before completing checkout.
PRODUCTS
Because all products are made-to-order, slight variations in print placement, stitching, color, or sizing may occur and are considered normal production tolerances. Product images displayed online are intended for reference only and may vary slightly depending on screen settings and lighting.
PRICING
All prices displayed on the website are subject to change without notice. MARCOELLA PARIS reserves the right to modify or discontinue products at any time.
RETURNS & REFUNDS
Due to the made-to-order nature of our products, MARCOELLA PARIS does not accept returns, exchanges, or refunds for:
• Incorrect sizing selected by the customer
• Change of mind
• Personal preference
• Orders correctly produced according to the submitted order
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. Approved claims may qualify for a replacement or refund.
SHIPPING
Shipping times are estimates and may vary depending on production, customs processing, carrier delays, weather conditions, or other factors outside our control. Customers are responsible for providing accurate shipping information at checkout.
MARCOELLA PARIS is not responsible for failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
PRIVACY
When you place an order or interact with our website, we may collect information including your name, address, email, payment information, IP address, device information, and browsing activity to process orders, provide customer support, improve website performance, and fulfill purchases.
Our store is hosted on Shopify, and certain information may be shared with trusted third-party providers, including Tapstitch, solely for manufacturing, fulfillment, shipping, operational support, analytics, and payment processing purposes.
COOKIES & ANALYTICS
MARCOELLA PARIS and certain third-party services may use cookies, analytics, and similar technologies to improve website functionality, personalize user experience, and analyze website traffic.
DATA PROTECTION
We take reasonable measures to protect your information, but no online platform or electronic transmission can be guaranteed completely secure.
GOVERNING LAW
These Terms and Policies shall be governed and interpreted in accordance with the laws of England and Wales.
CHANGES
MARCOELLA PARIS reserves the right to update or modify these Terms, Policies, products, pricing, or website content at any time without prior notice.
CONTACT
For customer support or policy-related inquiries, please contact:
MARCOELLA PARIS
Email: hello@marcoellaparis.store